She said,
We don’t like to shout about how our partners like working with us, but they do love our 24/7 support, advice and guidance for their IT systems. Ok, we do like shouting about IT. Read the testimonials below.
WTS:
IT really works
I cant speak highly enough about Chris Musselle of WTS Systems. Chris has looked after me for getting on 12 years for all my computer and software issues. Chris looked after my property company, 12 employees and two inter linked offices before I sold it and he continues to look after my new company and his service levels have always been consistently excellent. There when required, the guy knows his stuff and provides excellent cost effective solutions. I am so pleased with his service I provided this testimonial, it was not requested but it was long over due. Thanks Chris & WTS.
We are aware of the genius that is Chris Musselle. Last week I was so grateful for knowing Chris and experiencing his brilliance. My emails went down completely: none would send and I wasn't receiving any either. WTS diagnosed the problem and rectified the complex issue with incredible speed and with constant communication. The service and support from WTS was simply outstanding. I shall continue to strongly recommend WTS to my clients and contacts.
I have used several IT companies over recent years and the majority of them have been difficult to work with and seemed to take an age fixing any problems that we had. Since switching to WTS Systems we have had no major problems. Problems that do arise are dealt with very quickly and professionally by Chris and his team, and the their software is second to none, it can find the problems before they get too serious and alert WTS who fix it immediately so you don't have to worry. Chris is a very personable guy but he really knows his onions, he is very knowledgeable in his field and that is important to me as any downtime is negligible. If you want a proactive, professional and personable service look no further than WTS Systems. I would have no hesitation in recommending Chris in his team for any IT based wok.
WTS Systems have been providing IT Support to Excel Ace since 2012, and they are an invaluable resource for my business!! They manage all of my Back-Up’s (both cloud based and to a hard drive), complete Weekly ‘Clean Up’s’ on my machine to keep it running efficiently, and identify any (potential) issues before I do………………and they do all of this without me even knowing about it, or incurring any downtime! They’re always at the end of the phone for any questions I have (no matter how daft, and there have been a few!) and extremely helpful, explaining everything in non-techy language, so that I can understand it! I can’t tell you how they deal with ‘issues’ as since they’ve been supporting my IT, I’ve had none, this has to be as a result of their excellent ‘Preventative Maintenance’! Thank You WTS Systems, I can’t recommend your services highly enough!!
May laptop had been doing an increasing number of odd things over quite a period. I carried on, finding various different work-arounds, until it eventually hit a point that I couldn’t get into some of my on-line accounts – then it was a crisis, and I wished I’d done something sooner. Thankfully, Chris was on hand – he logged in remotely, and was able to run a full diagnostic and fix my laptop outside my normal working hours, so there was minimal disruption. He fully resolved the problems, and I was back up and running in less than an hour. He even talked me through what he’d done, so that I could do the same thing on my other laptop. It’s great to know that expert help’s at hand, but next time I won’t leave it so long!
I am a frequent traveller and therefore occasionally I am often a remote worker. Recently I was abroad and needed to make a conference call back to the UK to support one of the team. The wifi at the resort did not allow me to do this. While I was away, I spoke to Chris Musselle from WTS. Chris was able to advise me how to overcome this issue by using a piece of software that allowed me to appear as though I was in the uk and thus bypassing the restrictions of the resort’s over-protective security limitations. This is not first time that Chris and the Team have supported me in my IT needs. They are dependable, knowledgable and quick to support. Why not give them a call and you will find out how good they are. Smaller Business, large business. They can add massive value to any organisation. Yours Faithfully, Sauren Ghosh.
We have recently been updating our office computers and needed to find a new supplier as our previous supplier had continually let us down.I am absolutely delighted with the service we received, from our initial consultation, professional approach and great communication, through setting up and data transfer so that the changes were seamless. Chris also gave me 3 price options and impartially advised me on the merits of each before allowing me to make an informed choice myself.I can personally recommend WTS Systems for outstanding IT hardware supply and IT support from start to finish and am delighted to have them as a key member of our supply chain.
I have known Chris and used the services of WTS Systems for a couple of years and couldn’t be happier with them. We had major problems with our last I.Tprovider and Chris stepped in to resolve the matter and his knowledge and expertise got us back up and running in no time. They’re always on the endof the phone if we have any questions and the advice we received is always honest, well informed and delivered in plain English. I wouldn’t turn toanyone else and have no hesitation in recommending WTS Systems to any business of any size. They’re our favourite geeks ever!
We've been in business for just over 7 years and during that time we've dealt with 3 other I.T support companies. It is because of these previous experiences that I can say that with Chris and the guys at WTS we feel as confident as we have ever been that at last our I.T systems are in safe hands. Chris has overseen our I.T support over the past year or so and has also recently moved us over to a brand new server. Whilst our previous experience of upgrading our server has been disappointing to say the least this time it was painless & we have now actually ended up with what we needed too
These testimonials are submitted by our happy clients. Are you a client of WTS, would you like to submit a testimonial for WTS? Go to our contact page and submit it there. Thanks.
So how does it all work?
Simply give our team a call now and they will have your systems checked over in no time.
There is no hardware to install or any training required.
You can also choose the level of support you want, from immediate monitoring of your current level of threats to a fully managed solution where we will take care of everything for you.
All you need to do is get ready to run your business - hassle free!
or just book a discovery session…
…five minutes
That’s all you’ll need to discover how our systems can benefit your business. Your team will be able to work anywhere and you can stay on top of all your business activities.
