We constantly monitor and maintain your systems for any faults or issues.
A little bit of background…
Added our award winning Endpoint Detect and Response solution to our portfolio, we welcome SentinelOne to the family and so far we are beyond impressed!
We needed slicker, bigger offices to keep these digital brain boxes in the comfort and style they deserve!
Moved into our new more spacious offices in Prenton Business Park so we are now more central to all of our customers.
Cloud storage became more affordable and with that WTS Systems started offering a Cloud backup solution to our customers which provided a full file and folder backup offsite without customers having to lift a finger.
Cloud computing had become a buzz word that businesses now began to trust and want, we recognised this need and began to offer top class cloud solutions ranging from Corporate email solutions to secure cloud storage with Microsoft’s Office 365 being our most popular solution.
WTS Systems started building alliances with other IT companies to provide our customers with “Complimentary” managed services such as fully managed ‐ Anti‐Virus, firewall solutions, online backups and asset management. Only working with top companies means that our customers get nothing but the best.
Realising the potential of centrally monitoring our customers IT needs we added proactive maintenance routines that not only performed a cleaning process on customer PC’s each week, but recognised issues and ran automatic fixes. This proactive approach means that customers have noticed a decrease in issues, whilst giving us more time to focus on other areas where there could be potential problems.
As part of the growth of WTS Systems we invested in our centrally managed support system, which allows us to monitor all the servers and PC’s in our care, from one location.
As our client base grew, we quickly realised that there was a high demand for quality IT support and that the IT support on offer to small and medium sized businesses was lacking, compared to the support offered to larger corporations. We decided to offer corporate “enterprise” level support to the SME sector – providing a much needed service.
WTS Systems opened its doors for business and began offering IT consultancy services to companies across the Northwest of England, with a high concentration of those businesses being in the construction industry.